YOU THINK??? I WAS THE ONE THAT HAD TO LISTEN TO YOUR ARROGANT AND INCESSANT WHINING YESTERDAY YOU B*TCH!
God knows I can be assertive when it comes to dealing with difficult customers, but this was not one of those cases. I was coming out of the storeroom carrying a huge box of frames, when she growls at me "Can I get some assistance here??" The fact that I didn't drop the box in the middle of the sales floor and run to her aid obviously infuriated her. She was looking for a frame and mounting board for a 5x7 print, but didn't like the way they looked, and as I explained to her that all the boards are in correct scale to the conventional print sized, she shouted at me "THAT'S HOW I WANT IT SO IT SHOULD BE!" No kidding. She then pondered it for a while, and then walked out. Just how is that poor and rude service? Yesterday I bent over back, front and sideways, sometimes serving up to three customers at at time, and they made their appreciation known. I should track down some of those people and have then testify against her....
I wish I'd have spoken up and said something just now, but I'm a money whore, and didn't want to lose the sale, for the frames she was buying have been sitting there for a year without shifting.
Will make an interesting tale to share with teh others at the manager meeting tomorrow..*snicker*